Do you want to learn how to use a computer? Are you interested in learning some Microsoft Office programs so you can pursue an office job?
Learn computer skills free at Goodwill. You can find a schedule of classes online here.
Boost your employability skills with our digital literacy classes at our downtown Goodwill location or at WorkSource Spokane. Call or email to reserve your seat with Goodwill at 1-509-838-4246 or digitalskillsgw@giin.org.
Check out the WorkSource calendar here or email tylerw@giin.org for information.
What classes are available?
NorthStar Digital Skill Certification
If you need a digital skill certification for your job, contact us to learn how we can help. We also offer online learning through NorthStar. Proctoring available at downtown Spokane location only.
Coursera Online Education
Coursera is Google’s platform for online education. Contact one of our digital skills instructors to see if you qualify for certification in:
- Information Technology
- Project Management
- Data Analytics
- Social Media Marketing
Basic Computer Workshop
Covers the very basics of using a computer. Topics and activities include:
- Finding the power button and USB symbol
- Using different types of computers
- Learning how to use a mouse
- Learning the basics about operating systems, hardware, and software
- Learning about passwords and usernames
- Taking the Northstar Digital Literacy Assessment for Basic Computer proficiency
Internet Basics
Covers the basics of using the Internet. Topics and activities include:
- Learning about the Internet
- Learning about web browsers and search engines
- Learning about safety while on the Internet
- Understanding passwords and usernames
- Identifying parts and features of a web page
- Learning about domain names
- Taking the Northstar Digital Literacy Assessment for Internet basics
Windows 10
Covers the basics of the Windows 10 operating system. Topics and activities include:
- Finding functions and features within the settings
- Finding help features
- Learning basic keyboard functions
- Discovering how to download and uninstall applications
- Taking the Northstar Digital Literacy Assessment for Windows 10 proficiency
Email Basics Workshop
Covers the basics of using email. Topics and activities include:
- Learning about email and email providers
- Learning the parts of an email message and the type of language to use in an email message
- Attaching documents to email messages
- Discovering the importance of a professional email address
- Creating an email account and sending an email message
- Taking the Northstar Digital Literacy Assessment for email proficiency
Online Job Applications Workshop
Covers the basics of how to apply for jobs online. Topics and activities include:
- Discussing the importance of digital resumes
- Exploring the WorkSource website and learning how to use the tools there
- Learning about how to use job search filters
- Exploring the Career Quest section of the WorkSource website and discovering the multiple job-readiness and job-search tools available there
Microsoft Word Workshop
Covers the basics of the word processing program, Microsoft Word and Google Docs. Topics and activities include:
- Finding, operating, and closing the application
- Creatiing a new document
- Using the most important editing tools on the ribbon
- Changing the margins and orientation
- Learning about document storage options
- Learning about the difference between ‘save’ and ‘save as’
- Practicing basic data entry
- Taking the Northstar Digital Literacy Assessment for Microsoft Word proficiency
Excel Basics
Covers the basics of using Microsoft Excel and Google Sheets. Topics and activities include:
- Finding and opening Excel/Google Sheets
- Creating a new spreadsheet
- Adding pages/sheets to the spreadsheet
- Naming/renaming and reordering sheets
- Learning about the parts of the page/sheet
- Entering data and manipulating data in multiple ways
- Learning about working with rows and columns
- Taking the Northstar Digital Literacy Assessment for Microsoft Excel proficiency
Personal Budget Workshop
Covers the basics of starting a personal budget, including:
- Advantages of keeping a personal budget
- How to create a budget on Google sheets using a template or from scratch
PowerPoint Workshop
Covers the basics of the Microsoft PowerPoint and Google Slides. Topics and activities include:
- Identifying parts of the ribbon
- Changing the view of the application
- Creating a slideshow from the beginning
- Adding pictures and hyperlinks
- Adding design transitions
- Taking the Northstar Digital Literacy Assessment for Microsoft PowerPoint proficiency
Zoom Basics
Covers the basics of Zoom. Topics and activities include:
- Learning how the zoom window works
- Discovering the chat box features
- Learning how to turn on and off the microphone and video
- Sharing a screen and hosting a meeting
Chrome/Android Operating System
Covers the Google suite of web apps. Topics and activities include:
- Creating an account
- Learning about Gmail
- Learning about Google Docs, Google Sheets, and Google Slides
- Learning about cloud storage, phone applications, and Internet safety
Apple Operating System
Covers the Apple account. Topics and activities include:
- Creating an account
- Learning about Apple email
- Learning pages, numbers, and Google Keynote
- Learning about cloud storage, phone applications, and Internet safety
Social Media Basics
Covers:
- The basics of what social media is
- Advantages and disadvantages of having social media accounts
- Different types of social media apps and how they are different
- How to protect yourself from disinformation and fraud while using social media
Creating Resumes or Cover Letters and Interviewing
Covers the basics of how to write a resume and cover letter as well as tips on how to interview. Topics include:
- Different resume and cover letter formats
- What to include in a resume or cover letter
- How to dress for success
Where is this available?
Goodwill: 130 E. 3rd Avenue Spokane, WA 99202
Goodwill Colville Workforce & Family Services: 153 S. Oak, Colville, WA 99114
WorkSource: 130 S. Arthur, Spokane, WA 99202
Goodwill Moses Lake Workforce & Family Services: 789 N. Central Drive, Moses Lake, WA 98837
Who can get this help?
Anyone can attend any of our computer skills workshops.
How do I get this help?
Spokane: Call to sign up for classes at 1-509-838-4246.
Colville: Call to sign up for classes at 1-509-863-7985.
Moses Lake: Call to sign up for classes at 1-509-863-4755.
Online: Find a schedule of classes here.