Joshua came to Goodwill in 2015. He had graduated high school, and he wanted to earn money.
Goodwill’s employment program helped Joshua get ready to find a job. With help from a job coach, Joshua created a resume and an email account. He practiced a lot with Goodwill staff for interviews. Goodwill helped Joshua get a food handlers card, set up interviews, and get some work clothing.
Joshua has worked with Goodwill’s employment program for six years. He has had three great jobs. He was hired at Taco Bell in May 2021. Joshua takes orders, helps customers use the kiosk, and rings them up. Joshua likes working with customers and co-workers. And he likes being a part of a team.
“I like that Goodwill helped me find a job so I could make new friends,” Joshua said.
Joshua wants to stay at his job. Eventually, he wants to move into his own apartment.
Bryan, the general manager at the Taco Bell where Joshua works, said that Joshua has a positive attitude, is willing to learn, fast to catch on, and provides excellent customer service.
Joshua said, “Because Goodwill helped me, I have the ability to work now.”
Update:
JJ celebrated his work anniversary at Taco Bell on June 4, 2022. He is doing great. He is training and growing in his position. In May 2022, JJ said he was interested in trying the Taco Bell team lead training. He passed three test modules with several more hours of video trainings to complete. This training prepares the floor lead in training new hires, stocking, ordering and prepping food, including recipes and fry cook. Dee, JJ’s manager, has been coaching him through the steps. She is positive and supportive. JJ is reliable, flexible, and shows motivation to take on responsibilities.