Ep. 5: The SSVF Program: Bringing Veterans Home
What’s Good, Goodwill? podcast hosts Alicia and Michelle sat down with Don, Don, and Tom from the Supportive Services for Veteran Families (SSVF) Program.Â
Hear how Don, an outreach specialist, heads out into the community and reaches out to homeless veterans and social services providers. Â
Learn how Don and Tom, case managers, work with veterans to get them rapidly re-housed, and connected with much-needed home goods and supplies, and how they work one on one with veterans to find the services, medical care, and other programs they need to thrive.Â
SSVF eastern WA & north ID Hotline: 509-828-2449
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GOODLINKS:
[00:58] Don-SSVF Outreach Specialist
[2:00] What is Supportive Services for Veteran Families?
[02:26] What does VA stand for and do?
[02:43] Types of veterans SSVF works withÂ
[03:00] Counties served by SSVF program
[03:12] Vietnam veterans
[03:51] Housing and medical care
[04:27] SSVF Model-Rapid Re-housing
[05:50] Outreach-what does a day look like and how do you reach out or find veterans?
[07:15] Eligibility-Homeless veterans
[07:48] Eligibility-Veterans who are at risk of becoming homeless
[08:50] Community partner education
[09:35] Veterans judge their own service
[10:05] Outreach team
[10:19] What happens if a veteran has lost their documents?
[11:27] Don-SSVF Case Manager
[11:41] What do case managers do?
[12:53] One on one partnership
[13:07] How did you hear about our programs?
[13:52] SSVF is a VA funded program
[14:18] Round up fundsÂ
[15:00] Community partners
[16:02] The process from outreach to case management
[17:10] Case manager and housing specialist team of two
[19:29] SSVF Success Story
[22:30] SSVF has the resources to help
[23:19 ] Volunteers of America interview
[25:42] Tom-SSVF Case Manager
[26:06] Veteran intake process
[26:25] Understanding veteran status
[27:00] How does SSVF help?
[29:08] How long do you stay in contact with a veteran?
[29:55] How did you get into case management?
[30:58] How many veterans do you work with at one time?
[31:45] Types of housing assistance
[32:12] SSVF saves lives
[32:47] Episode wrap up
[34:43] Dad joke
Transcript
EPISODE GUESTS:
Don Gillespie
Outreach Specialist
Supportive Services for Veteran Families (SSVF) Program
Don Morrison
Case Manager
Supportive Services for Veteran Families (SSVF) Program
Tom Smith
Case Manager
Supportive Services for Veteran Families (SSVF) Program
FEATURED COMMUNITY PARTNER:
Volunteers of America Eastern Washington and Northern Idaho
Volunteers of America Eastern Washington and Northern Idaho (VOA) based in Spokane, WA work side by side with Goodwill and the Supportive Services for Veteran Families (SSVF) program. We chatted with Cailin, VOA Housing Program Manager, about VOA’s partnership with SSVF and Goodwill.Â
Community Partners Mentioned
 Alicia
Episode Hosts
This episode is brought to you by Goodwill Industries of the Inland Northwest team members Alicia and Michelle. We challenged them to find their favorite item in the store to share with you. Show our hosts your favorite Goodwill finds by tagging us using @goodwill_inw and #goodwill_inw on Instagram.
Michelle